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Uptime Guarantee
We guarantee that your VPS will be online 99.9% of the time. Exceptions might include: Scheduled...
How do I cancel my service?
If you would like to cancel a service or product, please do the following: Login to the Client...
How long does VPS setup take?
Setup is instant upon receipt of payment unless we are out of stock. Please use accurate billing...
I created a subscription - why am I receiving unpaid invoice emails?
Our system sends out unpaid invoice emails a certain number of days in advance of your next...
How do I order more IPs?
To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....
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