How can I tell which node my VPS is on?

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the Manage button next to your VPS.

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I created a subscription - why am I receiving unpaid invoice emails?

Our system sends out unpaid invoice emails a certain number of days in advance of your next...

How do I order more IPs?

To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....

Does bandwidth used in between VPSs count?

Yes, however, we can provide extra bandwidth for VPS to VPS traffic in a single location for...

How long does VPS setup take?

Setup is instant upon receipt of payment unless we are out of stock. Please use accurate billing...

Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a...

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