Refund Policy

We offer a 3 day refund period for the first invoice on your first service with us. Please open a ticket in the Client Area to request a refund.
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Do you store credit card information?

We do NOT store credit card information in our database. The only identification we use is a...

Does bandwidth used in between VPSs count?

Yes, however, we can provide extra bandwidth for VPS to VPS traffic in a single location for...

How can I tell which node my VPS is on?

To figure out what node your VPS is hosted on, log into the SolusVM control panel and click the...

How do I cancel my service?

If you would like to cancel a service or product, please do the following: Login to the Client...

How do I order more IPs?

To order extra IP addresses, log into the Client Area. Go to Services > View Available Addons....

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